Feature Matrix
Compare Features
Choose the right plan for remote help, screen sharing, and support workflows across your team.
Personal
A simple subscription license for individuals who need fast screen sharing and live troubleshooting.
Most Popular
Support
Built for support workflows that need better visibility, faster invitations, and more active sessions.
| Features | Personal | Support Popular | Business |
|---|---|---|---|
Core Features | |||
P2P Connection Direct peer-to-peer sessions whenever possible for faster screen sharing and support | |||
Browser-based Join Let people join support sessions from their browser with minimal setup | |||
Monitoring & Logging | |||
Access Log Track session activity for visibility, audits, and support accountability | Limited | Limited | Unlimited |
Server & Infrastructure | |||
Relay Server Relay support for NAT traversal when a direct support session is not available | Limited | Unlimited | Unlimited |
Own Relay Servers Run your own relay infrastructure for more control, security, and deployment flexibility | |||
Communication Features | |||
Send Invitation Email Send invitation emails that help people join the right support session quickly | Limited | Up to 20/day | Unlimited |
Custom Invitation Templates Create branded invitation templates for support and troubleshooting workflows | |||
Custom Email Sender Send emails from your own domain | |||
Custom Branding Brand invitations and the app experience with your company logo and colors | |||
File Transfer | |||
File Transfer (Turn Mode) Transfer files through relay infrastructure when direct connectivity is unavailable | Up to 10MB | Up to 50MB | Unlimited |
File Transfer (P2P Mode) Direct file transfer between devices during live support sessions | Unlimited | Unlimited | Unlimited |