Legal

Privacy Policy

Last updated: March 30, 2026

1. Information We Collect

We collect information you provide directly to us when you purchase a subscription, activate a license, contact us for support, create an account where available, or otherwise interact with our services.

Personal Information

  • Email address
  • Name
  • Account credentials where applicable
  • License and subscription details
  • Payment and transaction information processed during checkout and billing

Usage Information

  • Device information
  • Log data
  • Usage statistics
  • Performance data

2. Checkout, Billing, and Paddle

We use Paddle as our Merchant of Record and payment processor partner for checkout, subscription billing, tax handling, invoicing, and related billing support workflows.

When you begin checkout or manage subscription billing, relevant personal information and transaction details may be collected and processed by Paddle as part of the purchase and renewal process.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions, billing events, and related notifications
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect and prevent fraudulent activities

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

We may share your information:

  • With Paddle for checkout, billing, payment processing, taxes, and related customer service
  • With service providers who assist us in operating our services
  • When required by law or to protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)
  • With your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience with our services. You can control cookies through your browser settings.

9. Third-Party Services

Our services may contain links to third-party websites or services, including Paddle for checkout and billing workflows. We are not responsible for the privacy practices of these third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@easyremote.link

Website: https://www.easyremote.link